How Do I Delete an Existing Message

Use this exercise to delete an existing archived message before its effective date.

Note:  This exercise can only be performed by specific users who have access to this feature.

Tip:  A message may be deleted until the Effective Date has passed.

Complete the following steps to finish this exercise:

  1. On the Provider Account Management pull-down menu, select the Communications menu option.  A sub-menu displays.

  2. Select the List Messages sub-menu option.  The List Messages page displays.

  3. Click the Detail icon next to a specific message in the List Messages table.  The Message Detail page displays.

  4. Click Delete.