Use this exercise to delete an existing archived message before its effective date.
Note: This exercise can only be performed by specific users who have access to this feature.
Tip: A message may be deleted until the Effective Date has passed.
Complete the following steps to finish this exercise:
On the Provider Account Management pull-down menu, select the Communications menu option. A sub-menu displays.
Select the List Messages sub-menu option. The List Messages page displays.
Click the Detail icon next to a specific message in the List Messages table. The Message Detail page displays.
Click Delete.