How Do I View the Details of an Existing Message

Use this exercise to the details of a message that currently exists within the database.

Complete the following steps to finish this exercise:

1. On the Provider Account Management pull-down menu, select the Communications menu option.  A sub-menu displays.

2. Select the List Messages sub-menu option.  The List Messages page displays.

3. Click the Detail icon next to a specific message in the List Messages table.  The Message Detail page displays.

4. View the archived message's detail information.