How Do I View the History of a Claim

Use this exercise to display a complete history of a claim.

Complete the following steps to finish this exercise:

  1. On the Provider Account Management pull-down menu, select the Provider Billing menu option.  A sub-menu displays.

  2. Select the Search sub-menu option.  A sub-menu displays.

  3. Select the Claims sub-menu option.  The Search Claims page displays.

  4. Select the appropriate radio button and enter filter criteria in the following fields as necessary to perform a search:

  5. Claim #

  6. Authorization #

  7. Provider Acct

  8. Last Name (Provider)

  9. First Name (Provider)

  10. Child Id

  11. Last Name (Child)

  12. First Name (Child)

  13. Check Number

  14. Type

  15. Start Date

  16. End Date

  1. Click Search to perform a search based on the filter criteria entered.  The Claim List page displays.

  2. Click the History icon next to a specific claim in the Claim List table.  The Claim History List page displays.

  3. View the claim's historical information.