Note: This exercise can only be performed by specific users who have access to this feature.Use this exercise to compose a new message for providers.
Note: This exercise can only be performed by specific users who have access to this feature.
Complete the following steps to finish this exercise:
On the Provider Account Management pull-down menu, select the Communications menu option. A sub-menu displays.
Select the Compose Message sub-menu option. The Message Detail page displays.
In Subject, enter the subject of the message. You can enter up to 256 characters in this text box.
In Message, enter the contents of the message. You can enter up to 10,000 characters in this text box.
In Effective Date, enter the date of which the message becomes effective. You can enter up to 8 numeric digits in this text box.
In End Date, enter the date on which the message becomes inactive as necessary. You can enter up to 8 numeric digits in this text box.
Note: The End Date is not required. A message can be saved without an End Date, and the End Date may be added at a later time.
Click Save.
Tip: A message may be viewed and/or updated until the Effective Date has passed (for example, today's date is equal to or greater than the Effective Date). Once the Effective Date of the message has passed, only the End Date can be updated. Once a message is saved which has an End Date that has passed (for example, today's date is equal to or greater than the End Date), the message can no longer be updated or viewed. You can attach additional messages to the end of this message by clicking Attach Message(s). For more information, see How Do I Attach Additional Messages to an Existing Message.