How Do I View, Download, and Upload HIPAA Outbox Files

Use this exercise to view, download, and upload inbound HIPAA files,  such as: 837-E-Claims and/or 276-Claim Status Requests.

Complete the following steps to finish this exercise:

  1. On the Provider Account Management pull-down menu, select the Provider Billing menu option.  A sub-menu displays.

  2. Select the E-Files sub-menu option.  The HIPAA Files - Inbox page displays.

  3. Click the Outbox tab.  The HIPAA Files - Outbox page displays.

  4. View the list of HIPAA Outbox Files in the table.

  5. To download a specific file, click the File Name link to download a HIPAA Outbox File to your local machine.

  6. To upload a file, click Upload A File.  The Upload A File page displays.

  7. Select the File Type.

  8. Enter or select the File Location.  You can click Browse to search for the location of the file as necessary.

  9. Enter the file Description.

  10. Click Upload File.  A message displays indicating that the file was uploaded successfully.

  11. Upload additional files as necessary, or click Close to return to the HIPAA Files - Outbox page.

Note:  The following format validation icons are displayed in the HIPAA Outbox Files table as each step of the validation process is completed for a file:

The Accepted icon indicates that the file passed the validation and was received in an acceptable format.

The Rejected icon indicates that the file validation failed and that the file was rejected.

The Pending icon indicates that the file is currently awaiting validation and is in the pending queue.  You can click on this icon for more information.

The Exception icon indicates that the file validation partially failed and that an exception currently exists for the file.  You can click on this icon for more information.